Owerri: The Imo Electricity Regulatory Commission (ISERC) announced on Thursday that it received a total of 242 complaints and successfully resolved 115 cases between July 2024 and September 2025. This disclosure was made by the Chairman of the commission, Mr. Bede Opara, during the commemoration of World Energy Day in Owerri. According to News Agency of Nigeria, the theme of the celebration was 'Transitioning to Cleaner and More Sustainable Energy Sources'. Mr. Opara noted that while numerous complaints were resolved by service providers, some complainants eventually withdrew their issues. Most complaints were related to billing and meter availability. Opara emphasized the commission's role in ensuring fairness between consumers and electricity providers, particularly concerning billing and tariffs. Opara highlighted the significance of the event's theme, stating that energy is crucial for modern societies as it drives economic growth, powers industries, enhances healthcare, and influences every aspect of life. He reaffirmed ISERC's commitment to fostering a sustainable, efficient, affordable, and reliable electricity market in Imo State. He acknowledged the importance of transitioning to renewable energy sources like solar and wind to reduce environmental impact and align with global sustainability goals. The chairman also praised Governor Hope Uzodimma for his leadership and commended the commission's partners for their dedication to transforming the state's energy landscape. In a related address, Mr. Kelechi Offurum, the lawmaker representing Owerri North Constituency in the state Assembly, applauded the collaboration between the legislative and executive branches in advancing the electricity sector. Offurum noted that this partnership facilitated the establishment of ISERC and emphasized the energy sector's critical role in the state's development. He assured continued legislative support to enhance the commission's efforts, particularly in renewable energy. Dr. Victoria Ibezim-Ohaeri, Director of the no n-governmental organization Spaces for Change, addressed the conference, discussing the transition from fossil fuels to renewable energy and its benefits for Imo. She urged ISERC to explore opportunities related to the state's natural gas deposits and renewable energy sources. Energy expert Prof. Sabbas Asoegwu stressed the importance of raising awareness about renewable energy use and identified challenges such as power generation and sustainability in the electricity value chain. He advocated for integrating renewable energy through solar, biomass, and small hydropower as essential solutions for bridging the electricity gap in Nigeria.
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